Ocado vegetables do they come up to scratch or is it all supermarkets

I ordered tomatoes – yes I know it is not alpaca related but actually it was for Vegetarian clients – from Ocodo for the second attempt. My first order was okay but late and they promised a voucher that never arrived but the second order contained inedible tomatoes of which I had ordered quite a few. They did, eventually refund and send a second voucher but I am disinclined to use them again.. is this the way of Veg or just Ocado related please folks?

Bearing in mind it is Marks and Spencer related, I was surprised.. all of these were inedible, had no use by date or sell by date or expiry date and when consulting with Ocado advised they do not have to put one on! It then transpired the number which is ready by them relates to a date of expiry but that they do not put a use by date on so that folk use them longer than that.. helpfully saving wastage .. um that one is lost on me folks!

Be aware – how do you know how old the product you are receiving is if this is not on it?